Leading through strategic change

Strategic planning
Frameworks and tools for planning and strategic decision-making
The art of delegation
How to use the ‘invest’ approach to delegate effectively
Motivating colleagues
How to use emotional intelligence to get better results and influence others
Managing conflict
How to take the heat out of conflict and move onto collaboration
The skills you will learn

The webinars all link to the NASBM professional standards for leading support services and behaviours.

Learn a new skill every week


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Learn the skills you need to take a leading role with this series of 5 webinars made in collaboration with NASBM.

in collaboration with:

in collaboration with:

Improving performance
Practical look at challenges preparation and finding the win-win solution
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